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Dr Sarah Fletcher


Cranfield University

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Sarah heads the Industrial Psychology and Human Factors research group in the Centre for Robotics and Assembly at Cranfield University, and has been leading human-automated system interaction research for over 22 years. Her research work focuses on improving the integration of people with automation / robotic systems through the development of effective user interfaces and implementation strategies that enhance trust, satisfaction, performance and safety behaviours. She has led numerous human analysis programmes in UK and EU research projects, mostly within the manufacturing sector, and works on the development of national and international standards in robotics, robot ethics, human-system ergonomics, and workplace safety (ISO, BSI, and IEEE). Recent outputs include co-authoring the world’s first standard on robot ethics (BS8611:2016), producing a Cenelec Workshop Agreement (pre-standard) on A Methodology for Measurement of Worker Satisfaction in Adjustable Automated Industrial Work Systems (2019), and co-editing The 21st Century Industrial Robot: When Tools Become Collaborators (Ferreira and Fletcher, 2022).